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Prado Museum: Ticket + Audioguide APP

Access the museum at your reserved time and explore the Central Gallery, Velázquez and Goya with an audioguide that guides you through the visit.

2h

From 39 € Regular price: 45 €

Check availability

Book your visit

Choose the day of your visit to check the available times and complete your booking.

What's included

  • Ticket to the Prado Museum with a reserved time slot.
  • Audioguide tour covering the main artworks.
  • Access to the complete permanent collection.
  • Museum map in Spanish.

Not included

  • Temporary exhibitions with separate admission.
  • Accompanying guide.
  • Personal headphones (recommended for the digital audioguide).
  • Transportation to the museum.

Experience details

Duration
2h
Languages
Spanish, English, French, German, Italian
Accessibility
The visit is accessible for wheelchair users and people with reduced mobility.
Cancellation
Once the reservation request has been made, no changes or cancellations are allowed.
Confirmation
Immediate delivery by email.
Payment
Secure and encrypted

The audioguide is like having an expert guide with you.

  • Downloadable app included with your booking
  • Clear explanations directly from your smartphone
  • Works offline: no mobile data required
  • 1-hour or 3-hours routes depending on how much time you have

Important information

  • Bring headphones and a mobile phone with sufficient battery and internet access to download and use the audioguide.
  • The ticket issue time may vary by up to 30 minutes from the time selected during the booking process.
  • Do not forget to bring a document proving your eligibility for a reduced-price ticket, in this case the Youth Card or an ID document showing that you are over 65 years old.
  • Purchasing tickets for minors requires at least one adult per booking.
  • Exchange your tickets at the lower level of the Puerta de Goya. National Prado Museum: Calle de Ruiz de Alarcón, 23, 28014 Madrid.

Meeting point and access

National Prado Museum. You must exchange the tickets you will receive by email at the Puerta de Goya. If you do not exchange them, you will not be able to enter through any other entrance to the museum.

See opening hours and how to get there

Frequently asked questions

It is available in Spanish, English, French, German, Italian, Portuguese, Japanese, Chinese and Russian.

Access is scheduled for the selected time slot. There is a grace period, but arriving much later may result in waiting at the access control.

The time slot regulates entry, not departure. Once inside, you can stay until closing time.

They all include access to the permanent collection with a reserved time slot plus an additional service: audio guide, guided tour or a second combined visit. Each listing sets out exactly what is and isn't included.

Yes. Admission is by time slot. When you choose the date you'll see the times available that day and can select the one you prefer.

You'll receive confirmation by email once payment is complete. That email shows your booking details, along with the ticket or the steps to download it if it isn't available yet. You can show it on your phone; there's no need to print it.

Other tickets for the Prado

From 39 € Regular price: 45 €

Check availability