{"id":187,"date":"2026-09-08T15:23:14","date_gmt":"2026-09-08T13:23:14","guid":{"rendered":"https:\/\/museoelprado-entradas.org\/legal-notice\/"},"modified":"2026-09-25T13:20:47","modified_gmt":"2026-09-25T11:20:47","slug":"legal-notice","status":"publish","type":"page","link":"https:\/\/museoelprado-entradas.org\/en\/legal-notice\/","title":{"rendered":"Legal Notice"},"content":{"rendered":"\n

FIRST.- IDENTIFICATION OF THE WEBSITE OWNER<\/strong><\/h2>\n\n\n\n

This website (hereinafter, the “WEBSITE”), accessible at https:\/\/museoelprado-entradas.org\/, belongs to TOURS & TICKETS WORLDWIDE, S.L., a company of Spanish nationality with Tax ID (CIF) B75401927 and registered office at URB VELILLA PARK, S\/N 18690 ALMU\u00d1\u00c9CAR \u2013 (GRANADA), registered in the Mercantile Registry of Granada, volume 203, page 41, section 9.<\/p>\n\n\n\n

For notification purposes, contact details: email contacto@tiklic.org<\/strong><\/a><\/em>.<\/strong><\/p>\n\n\n\n

SECOND.- PURPOSE OF THE WEBSITE<\/strong><\/h2>\n\n\n\n

TOURS & TICKETS WORLDWIDE, S.L. makes available to the public (hereinafter, the “user”) who accesses the WEBSITE information about its tourism services, as well as the possibility of booking and paying for such services directly through the channels enabled for that purpose (hereinafter, “CONTENT” and “SERVICES”). The WEBSITE therefore has both an informational and a transactional nature.<\/p>\n\n\n\n

The terms, conditions and procedure applicable to the electronic contracting of tourism services are governed by the General Terms and Conditions of Contract, which form an integral part of this Legal Notice for all purposes.<\/p>\n\n\n\n

TOURS & TICKETS WORLDWIDE, S.L. may modify the content of this Legal Notice at any time. The applicable version shall be the one in force at the time of access, with the date of the last update indicated in all cases in the document header.<\/p>\n\n\n\n

THIRD.- PROPER USE OF THE SERVICES<\/strong><\/h2>\n\n\n\n

The user undertakes to use the Services in a diligent, correct and lawful manner. In particular, and by way of example only and without limitation, the following is prohibited:<\/p>\n\n\n\n

a) Using the Services for purposes or effects that are unlawful or contrary to morality, generally accepted good customs or public order.<\/p>\n\n\n\n

b) Reproducing, copying, distributing, publicly communicating, transforming or modifying the Services or their content, except with the authorisation of the holder of the corresponding rights or where legally permitted.<\/p>\n\n\n\n

c) Infringing any intellectual or industrial property rights of TOURS & TICKETS WORLDWIDE, S.L. or of third parties.<\/p>\n\n\n\n

d) Using the information obtained through the WEBSITE to send advertising, direct-sales communications or unsolicited messages addressed to a plurality of persons, as well as marketing or disclosing such information.<\/p>\n\n\n\n

Third-party links and content:<\/strong> the WEBSITE may include links to third-party platforms, including customer review management platforms such as Google Business Profile and Trustpilot. TOURS & TICKETS WORLDWIDE, S.L. does not control or assume responsibility for the terms, policies or content of such platforms, which are governed by their respective terms and conditions, without prejudice to the fact that TOURS & TICKETS WORLDWIDE, S.L. will endeavour to maintain reasonable consistency between the information published on those channels and on this WEBSITE<\/p>\n\n\n\n

The user shall be liable for any damage that TOURS & TICKETS WORLDWIDE, S.L. may suffer as a result of the breach of the foregoing obligations or of any others provided for in this document or in the applicable regulations.<\/p>\n\n\n\n

Minors must use the WEBSITE under the supervision and with the consent of their father, mother or legal guardian, who shall be responsible for the purchases and uses made through them. The processing of any personal data collected, where applicable, is governed by the Privacy Policy.<\/p>\n\n\n\n

TOURS & TICKETS WORLDWIDE, S.L. will ensure compliance with the applicable legal system and may, at its sole discretion and in a proportionate manner, interrupt the Service or exclude the user from the WEBSITE in the event of reasonable indications of the commission of offences or misdemeanours defined in the Criminal Code, or of conduct contrary to these terms that disrupts the operation, image or reputation of TOURS & TICKETS WORLDWIDE, S.L.<\/p>\n\n\n\n

FOURTH.- RULES OF CONDUCT IN THE CUSTOMER SERVICE<\/strong><\/h2>\n\n\n\n

Users may contact TOURS & TICKETS WORLDWIDE, S.L. through its customer service, available permanently by email (24 hours, with no guaranteed response time), provided they comply with the following code of conduct:<\/p>\n\n\n\n

1. No user may impersonate another person or organisation. Identity theft may constitute an infringement or offence under the Spanish Criminal Code and Civil Code.<\/p>\n\n\n\n

2. Disrespectful or offensive language may not be used. Messages containing threats, serious insults or comments that may be demeaning are not acceptable. TOURS & TICKETS WORLDWIDE, S.L. reserves the right to remove such content and to take any appropriate legal action.<\/p>\n\n\n\n

3. It is prohibited to use the customer service channel to present, cite or recommend third-party companies or websites, or to carry out marketing actions or send unsolicited communications (“spam”). TOURS & TICKETS WORLDWIDE, S.L. may delete such content and the accounts responsible, without prejudice to bringing the facts to the attention of the competent authorities (including, where applicable, the Spanish Data Protection Agency) when the conduct may constitute an infringement of the regulations on unsolicited commercial communications.<\/p>\n\n\n\n

The personal data provided through this channel will be processed in accordance with the provisions of the Privacy Policy.<\/p>\n\n\n\n

FIFTH.- ELECTRONIC CONTRACT WITH THE CUSTOMER<\/strong><\/h2>\n\n\n\n

Everything relating to electronic contracting between the customer and TOURS & TICKETS WORLDWIDE, S.L., including the purchase procedure, prices, method of payment, right of withdrawal and its applicable exceptions for tourism services, cancellations and other contractual conditions, is governed by the General Terms and Conditions of Contract of this WEBSITE, a document that the user must read and accept prior to contracting.<\/p>\n\n\n\n

SIXTH.- APPLICABLE LAW AND JURISDICTION<\/strong><\/h2>\n\n\n\n

These terms and conditions are governed by Spanish law.<\/p>\n\n\n\n

For the resolution of any dispute that may arise in connection with this Legal Notice, the parties submit to the Courts and Tribunals of Granada (Spain), without prejudice to the mandatory jurisdictions that, in accordance with the applicable regulations, may correspond to the consumer based on their domicile, and without prejudice to the mandatory consumer protection provisions applicable in their country of residence when it is located outside Spain.<\/p>\n\n\n\n

For consumers resident in the European Union, Regulation (EU) 1215\/2012 shall apply, where appropriate, which may confer jurisdiction on the courts of the consumer’s domicile.<\/p>\n\n\n\n

CONTACT<\/strong><\/h2>\n\n\n\n

\u2013 Registered office: URB VELILLA PARK, S\/N 18690 ALMU\u00d1\u00c9CAR \u2013 (GRANADA)<\/p>\n\n\n\n

\u2013 Email: contacto@tiklic.org<\/strong><\/a><\/em><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

FIRST.- IDENTIFICATION OF THE WEBSITE OWNER This website (hereinafter, the “WEBSITE”), accessible at https:\/\/museoelprado-entradas.org\/, belongs to TOURS & TICKETS WORLDWIDE, S.L., a company of Spanish nationality with Tax ID (CIF) B75401927 and registered office at URB VELILLA PARK, S\/N 18690 ALMU\u00d1\u00c9CAR \u2013 (GRANADA), registered in the Mercantile Registry of Granada, volume 203, page 41, section […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-187","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/museoelprado-entradas.org\/en\/wp-json\/wp\/v2\/pages\/187","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/museoelprado-entradas.org\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/museoelprado-entradas.org\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/museoelprado-entradas.org\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/museoelprado-entradas.org\/en\/wp-json\/wp\/v2\/comments?post=187"}],"version-history":[{"count":2,"href":"https:\/\/museoelprado-entradas.org\/en\/wp-json\/wp\/v2\/pages\/187\/revisions"}],"predecessor-version":[{"id":1170,"href":"https:\/\/museoelprado-entradas.org\/en\/wp-json\/wp\/v2\/pages\/187\/revisions\/1170"}],"wp:attachment":[{"href":"https:\/\/museoelprado-entradas.org\/en\/wp-json\/wp\/v2\/media?parent=187"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}